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30-DAY GUARANTEE |
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We want you to be happy with your purchase. We have tried to make this as easy as we possible. We do ask that in order to receive a refund, your order must meet all of these simple conditions: • YOU MUST CONTACT US FIRST, WITHIN 29 DAYS OF THE SHIPPING ARRIVAL DATE. You have 29 Days to Call or Email us, for an RMA#, stating you have changed your mind. • You have 30 days to ship the item back to us, from the Shipping Arrival Date. That means the item must be in our hands within 30 days. • You pay for insured shipping back to us. You are responsible for getting the item back to us unbroken and undamaged. • You pay for "actual" shipping and insurance charges to you. The USPS cost "stamp" is stamped on the front of the box, that was shipped to you. • A one time 5% restocking charge will be charged to your order. Somebody did work to fill your order, as well as someone will have to put it back. • All items are Brand New, resell able condition, when we get them back from you. All items must have not have been used in any way. • All items are in the original manufacturer's package. • All items are NOT Clearance products. • All items are NOT Special Order Products (we would have notified you via email). • All items are NOT Special Order Quantities (we would have notified you via email). • All items are NOT Extra-Heavy Products. Products shipped any other way, than USPS. • All items are NOT Defective (all defective items will be replaced). |
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The product's Shipping Arrival Date = The day USPS said they delivered it to you. It is on the delivery notice, found online at www.usps.com Track & Confirm page. |
